This Policy Statement establishes the top-level approach the Company takes to ensure that everything is done well and that we continually improve our business effectiveness, profitability, and on-going investment. It is of paramount importance as it applies to all we undertake. There are 4 key elements:
Customer Focus
We are here to provide a world class outsourced recruitment service and support to all of our customers. Therefore, Advantage will place the highest importance on satisfying the expectations of its Internal and external customers for quality and value for money.
Internal customers the candidates we supply to provide a service. The quality of our service to them has a direct influence on our ability to meet the expectations of our Company’s external customers.
Continual Improvement
To realise our business aspirations, we must improve our performance and customer care by continuous improvement throughout the business. Therefore, Advantage will continually improve its business cost-effectiveness, competitiveness and customer satisfaction.
Quality Culture
Advantage is committed to developing a culture of improvement and learning. Through best management practices and by appropriate training and development of its staff, Advantage will enhance its culture of quality performance and customer focus.
Management System
Advantage is committed to achieving the highest standards in all that it undertakes and will carry out its work to the relevant standards in those key areas which apply across the whole of our activities.
To achieve its business objectives and support its evolving business needs, Advantage will continually develop its management arrangements, performance measurement, assessments, reviews and training whilst meeting in full the requirements of applicable quality standards.
